Find.Film Terms

These terms cover your use of the find.film app. find.film is run by Cinematik Limited, a company registered in England and Wales ("we", "us"). By using the app, or by signing in to it, you agree to these terms.

Last updated: 3 November 2026.

What find.film does
find.film shows what's on at cinemas near you, helps you keep track of films you want to see, and lets you book. Most bookings are made on the cinema's own website, under the cinema's terms. For some screenings we sell or give out the tickets ourselves, in the app or on our website.

Listings
Showing times, prices, formats and access details come from the cinemas and other sources. We work to keep them right, but they can change or be wrong. Check with the cinema before you travel, especially for access needs. Film details and images come from TMDB, and streaming availability from Movie of the Night. find.film uses the TMDB API but is not endorsed or certified by TMDB.

Your account
You can use find.film without an account. To book or to keep your films across phones, you sign in with a code we email to you. You must be 13 or older to have an account. Keep access to your email safe, as anyone who can read it can sign in as you. You can ask us to close your account at any time (see "Contact us").

Tickets we sell or give out
When you book a screening we ticket ourselves, the price, any booking fee and the conditions are shown before you pay. Payment is taken by Stripe. Your tickets are sent to your account and your email.
- Paid tickets cannot be given back in the app. Contact us if a screening is cancelled, moved or something goes wrong, and we'll put it right.
- Free tickets can be given back in the app up to the time it shows, so someone else can have the seat.
- Some events have a minimum age, and we ask for your date of birth to check it. The cinema may ask for proof of age at the door.
- Some free events limit how often one person can book.
- When a free screening is full you can join its waiting list. If a seat comes back it is held for the next person in line for a short time. We can't message you yet, so check the app.
As tickets are for a screening on a set date, the 14-day right to cancel under consumer law does not apply. This does not affect your other legal rights.

Tickets booked with a cinema
When you tap through to a cinema's website, your booking is with that cinema and its terms apply. We are not responsible for the cinema's website, its prices or its tickets.

Notifications
If you allow them, we'll tell you when a film you saved starts showing near you. You can change or turn them off in the app or in your phone's settings.

Using the app fairly
Please don't misuse find.film. For example, don't try to get into accounts that aren't yours, overload or interfere with the service, copy or resell its listings in bulk, or use it for anything unlawful. We may suspend access for anyone who does.

Feedback
If you send us feedback, we may use it to improve find.film without owing you anything for it.

Our liability
We provide find.film as it is and can't promise it will always be available or error-free. We are not liable for losses that were not foreseeable, for business losses, or for losses caused by a cinema or another service we link to. Nothing in these terms limits liability that the law does not allow us to limit, including for death or personal injury caused by our negligence, or for fraud. If you are a consumer, you keep your statutory rights.

Changes
We may update these terms. If a change matters, we'll let you know before it takes effect. The date above shows when they last changed.

Law
These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring claims in your local courts.

Contact us
support@cinematik.app